Billing
A customer’s rated voice and SMS usage crossed their daily spend cap. Voice AI agent sessions and agent transfers are rated after the fact, so they can cross a cap that admission control never saw.
Approaching credit limit — live view, not an event log0 at or above 80%
This is calculated now from the same settled exposure the credit sweep uses. It has no alert history or resolve action; a customer leaves this list as soon as exposure falls below 80% of their limit.
| Customer | Limit | Exposure | Used |
|---|---|---|---|
| Customer | Melbourne day | State | Cap | Rated spend | Agent-routed numbers | First crossed | Last seen |
|---|---|---|---|---|---|---|---|